Train with the People
Who Do the Work
Four live sessions taught by two of the most credentialed court transcriptionists in the industry. Real-world skills, honest instruction, and the kind of feedback that actually moves the needle.
A ground-level look at what a professional court transcript actually is, how it is structured, and what courts and attorneys expect to receive. Whether you are new to the field or want to revisit the fundamentals, this session builds the foundation everything else rests on.
- Document structure and standard formatting requirements
- Caption pages, index pages, and certification language
- Verbatim standards and how they apply in practice
- Common errors that flag an inexperienced transcriptionist
Your skills are only as visible as your ability to present them. This session covers how to build a resume that speaks to agencies and courts, and how to market yourself effectively in a field where reputation is everything.
- What agencies and courts actually look for on a resume
- How to position certifications, experience, and specialties
- Marketing yourself online and through professional communities
- Getting your first client and building from there
How you manage your jobs, your turnaround time, and your day determines whether this career is sustainable. This session walks through real workflow strategies used in a working transcription agency, from intake to delivery.
- Organizing a multi-job workload without losing your mind
- Turnaround strategies for rush and standard jobs
- File management and version control that actually holds up
- Communication with clients and agencies
Microsoft Word is the primary tool of the trade, and most transcriptionists are using about 20% of what it can do. This session is dedicated to the macros, styles, shortcuts, and settings that save hours every week.
- Styles and templates built for transcript formatting
- Macros that handle repetitive tasks automatically
- Keyboard shortcuts worth memorizing
- AutoCorrect and AutoText for legal terminology
Lisa Luciano is co-founder of Access Transcripts, bringing over two decades of expertise in the transcription industry. She is certified by the New Jersey Administrative Office of the Courts and holds two AAERT certifications, CET and CDR. Lisa serves on the AAERT Executive Board and volunteers on multiple committees, making her a recognized authority and leader in the field.
Ilene Watson co-founded Access Transcripts in 2013 and has led the company through years of exponential revenue growth into a nationally recognized court transcription agency. A graduate of the Goldman Sachs 10,000 Small Businesses program, Ilene was named AAERT's 2022 Professional of the Year and holds three AAERT certifications: CET, CER, and CDR. She chairs the AAERT Professional Development Committee and serves on the AAERT Certification Committee.
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